FAQ’s

.How long does it take to ship my order?

We try to dispatch every order within 24 hours on work days. Most of the time we actually dispatch the same day the order is placed. From there is depends on which service you choose.

 

Will I get tracking info

Of course, we are not savages. The moment your order dispatches you will receive an email you your tracking number.

 

What size are Faded Days sunglasses?

We have images telling you the exact dimensions on each product page. If you are unsure check out our fitting guide.

Do you offer returns?

In the unlikely event that you are not happy with your purchase, you have 14 days from your date of delivery to return your sunglasses for a refund of the purchase price, minus shipping fee if you received free shipping.

Returns must be in unused resalable condition.

There are no restocking fees, no try on fees, it's as simple as that.

Contact fadeddaysuk@gmail.com with your order number to get the process started.

International sales are final without refunds.

 

Do you ship Internationally?

Yes we do,  

Faded Days UK ships all International orders via the Royal Mail Postal Service and it can take up to six weeks for an International order to reach its destination.

Most countries require duties and/or taxes to be paid on imports. It is up to you, the purchaser, to understand your country's import laws and how to pay duties owed if required.

Faded Days are not responsible for any laws, restrictions, duties, or package loss that prevents your order from being delivered once it has arrived in its destination country.

All International sales are final, there are no refunds.

 

Where can I buy Faded Days?

You are already in the right place, currently our products are only available through our websites.

 

Where can I get a Faded Days coupon code?

We release nearly all of our coupon codes via our newsletter. You can sign up for our newsletter at the bottom of this page.

  

Sunglass or Sunglasses?

Always sunglasses, sunglasses only exists in the plural, muy bien.

 

Is my information secure when I place my order?

We have done our utmost to make sure using our site is as safe as it can be. Sensitive and private data exchange between this site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.

 

If you have any other questions please email fadeddaysuk@gmail.com