Shipping policy
Fast, Reliable Shipping – Because Waiting Isn’t Fun
At Faded Days, we believe that getting the perfect sunglasses should be quick and hassle-free. Below, you’ll find all the details about our shipping times, costs, and international delivery options.
UK Shipping
✅ Same-Day Dispatch – Orders placed before 1pm (UK time) are dispatched the same day (excludes Weekends).
✅ Next-Day Dispatch – Orders placed after 1pm will be dispatched the next working day.
✅ Free Delivery – We offer free tracked shipping on all UK orders.
✅ Next Day Delivery Upgrade – We offer next day delivery to most parts of the UK.
📦 Who Delivers My Order?
We use trusted couriers such as Evri and Royal Mail to ensure your package arrives quickly and safely.
European & International Shipping
We ship to selected international destinations using tracked shipping. Delivery times and costs vary depending on the destination.
🌍 Europe
- Tracked Shipping: available to selected European countries. Estimated delivery is usually 5–10 business days, depending on the destination and customs processing.
- Customs & Import Fees: For some European countries, we also offer a Duties Paid shipping option. If you choose this service at checkout, we pay the import duties and taxes for you where the service is available, helping avoid surprise delivery fees and customs payment delays. If you choose standard international shipping, local import duties, taxes, or handling fees may be payable before delivery. These charges are set by the destination country and are the customer’s responsibility.
🌏 Rest of the World
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Tracked shipping : available to selected international destinations, including Australia. Import duties, taxes, or local handling fees may be payable before delivery and are the customer’s responsibility.
Order Tracking
- As soon as your order ships, you’ll receive a tracking number via email so you can keep an eye on your delivery.
Lost, Delayed, or Damaged Orders
- If your order hasn’t arrived within the estimated timeframe, please check your tracking number first.
- If there’s an issue, contact our support team at info@fadeddays.co.uk, and we’ll help resolve it as quickly as possible.
- If your package arrives damaged, please provide photos of the packaging and item for a replacement claim.
Final Notes
We do our best to ensure fast, reliable shipping, but please note that delays may occur due to weather, postal disruptions, or customs processing (especially for international orders).
For any questions, feel free to contact us at info@fadeddays.co.uk—we’re always happy to help!